Disconnection and All-In Policy

Due to the nature of the Internet, a common concern when one first starts playing poker online is what happens if you are disconnected while playing a hand.

If you are disconnected from the system during play, the following rules apply:

• If you are disconnected during the play of a hand and have not placed a bet, your hand automatically folds after ten seconds.

• If you are disconnected during the play of a hand and have placed a bet, you have thirty seconds to reconnect. If you do not reconnect within 30 seconds, you cannot rejoin the table, and are considered all-in.

What is meant by "all-in"?

Going all-in refers to a situation where you need to bet all your remaining chips in order to match an opponent's bet. If there are further betting rounds to come after you have gone all-in, you obviously cannot match any further bets, as you have no more chips. In this case, your hand is still considered to be active (i.e. you have not folded), but you are only eligible to win that part of the pot which is proportionate to your total bet. The money that went into the pot after you are all-in is put into a side pot and you cannot win it.

In the case where you are disconnected after making a bet, this bet is treated as an all-in bet in order to protect your interest in the hand.
This means that your hand is not folded and you remain eligible to win a share of the pot which is proportional to your total bets in the hand up to the point when you were disconnected. If you are then unable to reconnect before the start of the next hand, you are treated as sitting out the subsequent hands until you have reconnected and can resume playing.

All-In's are not allowed for disconnections in Pot Limit and No Limit games.

Note:
There is a limit to the number of times that a Player can call all-in in a 24-hour period. When this limit is exceeded, the Player's hand folds and any money the Player has contributed to the pot is forfeited.

You must therefore be aware of your all-in status. When you have reached the all-in limit, you must request that the limit be reset. To request that the limit be reset, do the following:

1. On the Lobby screen, click the "Menu" button. A pop-up menu is displayed.
2. Select "Options".
3. Select the "Reset All-Ins" option. Your all-in limit is reset to the default limit.